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Known Issues

  1. Known Issue: Unzipping files with OSX

    When downloading multiple files from the answer library a zip file is created. This zip file cannot be opened...

  2. Know Issue: Microsoft Edge and Internet Explorer do not support expandable text areas

    When working in Microsoft Edge or Internet Explorer you will not be able to expand text areas such as...

  3. Known Issue: I can't edit a new bookmark

    When creating a new bookmark in the Links tab of the Resources page it will not be immediately editable....

  4. Known Issue: Resources - Who Funded This Organization

    Pulling information from Foundation Center into GrantHub may not work intermittently. When this doesn’t work, you will not see...

  5. I can't open a pdf that was downloaded from GrantHub

    Most browsers will open pdf downloads with pdf viewer plug in so that they can be viewed more quickly...

  6. How do I export to text with quotes to CSV or Excel?

    Text with double quotes will not get exported to CSV or Excel correctly unless you designate them with a...

  7. Known Issue: The Note Date Changed is not updating - Fixed in 2019.01

    When a note is changed, the changed date will continue to show the created date. When viewing notes, keep...

  8. Known Issue: Quick Add Funder Contact does not save the contact to the opportunity - Fixed in 2019.01

    When using the Quick Add option to add a funder contact to a new opportunity the contact will be...

  9. Known Issue: Clicking on Dashboard Opportunity Total doesn't pull up list of opportunities making up that total.

    If you click on an item in the Opportunities section of the dashboard you will be taken to a...

  10. Known Issue: GuideStar Answers

    GuideStar Answers are not syncing with the Answer Library. All other GuideStar integrations are working. Until this issue is...

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