Quick Start

  1. Trial Checklist - Use this to learn all there is to know about GrantHub!

    Download here - GrantHub Trial Checklist.docx You can also download a Trial Kit that will help you work through...

  2. How do I enter a new grant?

    Any grant or funding that you might apply for will need to be entered into the system as an...

  3. I have more than one deadline, how do I insert that information?

    When initially inserting your information into the Opportunity details tab, you only have the availability to enter one proposal...

  4. What is the difference between an opportunity and a task?

    GrantHub is divided into 3 different organizational levels to help track the activities needed for your grant writing success....

  5. How do I contact GrantHub Support?

    Our Support hours are Monday-Friday from 7 am to 6 pm Mountain Time. There are 4 different ways you...

  6. I've registered for GrantHub, now what can I do?

    We recommend navigating to the blue preferences box to update your organization information. Click on My Organization This is...

  7. How do I update the email notification deadlines?

    Go to the top right corner of GrantHub once you are logged in. You will see a blue box...

  8. I'm new to my Organization and GrantHub, what is the best way to get acquainted with my Organization's information?

    Welcome to GrantHub and congratulations on your new position! We know there are a lot of things to learn...

  9. Do you have an integration with any financial or donor management systems?

    At this time we do not have any specific APIs or integrations with other fundraising or accounting systems.  However,...

  10. What are your recommendations for a consultant to use GrantHub?

    For consultants who are providing grant writing and other types of consulting - it is ideal if each nonprofit...

  11. What is the difference between GrantHub and a Donor Management System?

    With GrantHub, we focus on providing new solutions that can dramatically improve the workflow for specific, time consuming tasks...

  12. Are there pricing tiers or discounts for my organization?

    The price of GrantHub is not based on a nonprofit's budget. We've priced the base/standard version of GrantHub to...

  13. What makes you different than other grant management solutions?

    GrantHub is part of Foundant Technologies (www.foundant.com). Foundant has been building grant management solutions for grantmakers since 2007 and...

  14. What can I use to show ROI for purchasing GrantHub?

    The main areas that have used to justify the ROI on purchasing GrantHub are: Time savings, and the benefit...

  15. Can I use GrantHub in another country?

    We currently do not have specific localized versions of GrantHub. That said, we have designed GrantHub to be flexible...

  16. You don't have the report I need, can I create a custom report?

    In addition to the default reports found on the Report page - GrantHub supports the ability to export your...

  17. What type of email clients do you support?

    GrantHub is not integrated with, or limited to a particular type of email client. GrantHub will send welcome and...

  18. Where can I learn more about what GrantStation can do?

    GrantStation is a partner featured in the 'Resources' area of GrantHub. GrantStation offers online access to a comprehensive set of...

  19. How secure is your payment system?

    GrantHub is PCI compliant because we do not store credit card information in our databases. We utilize Stripe as...

  20. What is the Custom Reminder Lead days field?

    The Custom Reminder Lead Days field is for the convenience of adding one more additional reminder email notification. This...

  21. Video: GrantHub 6 min Overview

    6 min Overview of GrantHub. This is a brief product introduction. If you are looking for a more in-depth...

  22. Sample Reports out of GrantHub

    We've had some requests on what the reports out of GrantHub look like with sample data. Please see them...

  23. What fields can be uploaded into GrantHub?

    If you have a spreadsheet available, GrantHub offers assistance in getting your existing Funder and grant information uploaded into...

  24. Does GrantHub follow federal grant management requirements?

    Federal guidelines require that you have systems and processes in place to track grant funds, expenses, reimbursements and deliverables...

  25. What is my GrantHub Site Key?

    Your GrantHub Site Key is used to identify your GrantHub account when copying grant opportunities from funder sites into...

  26. GrantHub System Alerts

    After a release users will see a release notes pop up on the dashboard after logging in. The Close...

  27. Video: GrantHub 20 min Overview

    20 min Overview of GrantHub. This is a brief product demonstration, and can also be used as an introductory...

  28. How do I manage my grant documents in GrantHub?

    There are several places in GrantHub to help you organize and archive your important grant documents. Here is a...

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